Reservation policy in effect based on the date of your stay.

Summer reservation policy – for stays between May 1 and November 30:

  • Your reservation will be confirmed upon receipt of a $100 deposit per chalet. The outstanding balance is payable at least 15 days before your arrival date.
     
  • Your deposit will be refunded if you cancel at least 15 days before your arrival date. No refunds for reservations cancelled less than 15 days before your arrival date.
     
  • Upon your arrival, we will require a security deposit taken on your credit card (if you do not have a credit card, a deposit of $1000 CAN in cash will be accepted) per chalet for any long distance calls or damage to the property or equipment.
     
  • Pets are strictly prohibited. If this rule is broken, you could be fined.

Winter reservation policy – for stays between December 1 and April 30:

  • Your reservation will be confirmed upon receipt of a $250.00 deposit per chalet. The outstanding balance is payable at least 30 days before your arrival date.
     
  • You will be charged a penalty of $100.00 if you cancel at least 45 days before your arrival date. For reservations cancelled from 30 to 45 days before your arrival date, the 250.00$ deposit is the penalty. No refunds for reservations cancelled less than 30 days before your arrival date.
     
  • Upon your arrival, we will require a security deposit taken on your credit card (if you do not have a credit card, a deposit of $1000 CAN in cash will be accepted) per chalet for any long distance calls or damage to the property or equipment.
     
  • Pets are strictly prohibited. If this rule is broken, you could be fined.

Special reservation policy for holidays, reading week and spring break.

  • A non-refundable deposit of $250.00 is required. You will automatically be charged the outstanding balance 45 days before your arrival date. No refunds.
     
  • Upon your arrival, we will require a security deposit taken on your credit card (if you do not have a credit card, a deposit of $1000 CAN in cash will be accepted) per chalet for any long distance calls or damage to the property or equipment.
     
  • Pets are strictly prohibited. If this rule is broken, you could be fined.

Other policies:

Housekeeping
Housekeeping is done after check out; there is no daily housekeeping. Towels are not changed during the stay. Each chalet is equipped with a washer and dryer, allowing you to wash the towels yourself. You are responsible for housekeeping in the chalet during your stay. Before you leave, we ask that you take out the garbage and place it in the appropriate bins and put the dishes in the dishwasher.

Late arrivals
Please give us advanced notice if you will arrive after the front desk is closed so we can tell you where you can pick up your keys.

Parking
There is one parking spot per chalet, though additional parking spots are available. Parking is free. In the winter, our additional parking spots are equipped with a barrier operated by a magnetic card. A $40.00 deposit is required to obtain a magnetic card. Upon returning the magnetic card, your deposit will be returned.

Grand Vallon Golf Package


More informations